Our Client Commitment

Professionalism

Sie Results provides every client with a respectful, professional, safe, and results focused training experience.

Return to Training

Clients returning after one month or more away from Sie Results must complete an updated Return to Training Acknowledgment before training resumes.

The acknowledgment updates client information and confirms review of current program policies, expectations, and required forms. It does not create a new enrollment, purchase, or additional charge.

Rescheduling

Clients must provide at least one hour’s notice to reschedule a training session. Requests made with less than one hour’s notice, as well as no-shows, count as lost sessions.

Missed Training

Eligible missed training may be completed after the original contract end date in accordance with the client’s signed agreement.

Emergencies  

Sie Results is not an emergency service. If you are experiencing an emergency, call 911 or contact an appropriate healthcare or mental health professional.

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Business Hours

Monday–Thursday: 7:00 a.m.–8:00 p.m.  

Friday–Sunday: Closed

Response Time

Messages are generally answered within 1–5 hours during business hours. Messages received outside business hours will be answered on the next business day.